Frequently Asked Questions

Q. Who can use SMART-GATE?
SMART-GATE is a retrospective solution and is compatible with any electronically controlled gate.

Q. What happens when my data/battery is depleted?
The app allows its user to turn off the geo-location check. It will notify users in the event of data or battery being low.

Q. What if my phone is lost/stolen?
Users may access and block their account using the SMART-GATE web app.

Q. What happens when someone attempts to leave with my vehicle?
SMART-GATE will verify that you are not in the vehicle and you will receive a notification.

Q. What if both my vehicle and phone are stolen?
If this happens before they have left the premises, you may block your account on the web application.

Q. What if someone clones my sim card, does that give them access?
User verification is based on the SMART-GATE app and not the phone.

Q. What if someone replicates your number plate, does that give them access?
Again, SMART-GATE will verify that you are not in the vehicle and you will receive a notification.

Q. How is SMART-GATE better than a remote-control?
With SMART-GATE you can control your gate from anywhere.